Privacy Policy

[Brand] Casitas (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through our website and communications, how we use it, and the choices you have. It applies to this website and to the phone, email, and text (SMS) communications you have with us.

Information we collect

When you submit a form, request an estimate, book a consultation, call us, or chat with us, we collect the information you provide: name, email address, phone number, property address or ZIP code, details about your property and project, and the contents of your messages. Our website also collects standard technical data (IP address, browser type, pages visited, and referral source, including advertising campaign parameters) through cookies and similar technologies used for analytics and advertising measurement.

How we use your information

We use your information to respond to your inquiries, evaluate whether your property qualifies for a casita, prepare estimates and proposals, schedule and confirm appointments, provide customer service, send you information you request, improve our website and marketing, and comply with legal obligations.

SMS / text messaging program

When you check the SMS consent box on one of our forms and submit it, you give your express written consent to receive text messages from [Brand] Casitas at the mobile number you provided. These messages relate to your inquiry and our services — for example, responses to your estimate request, appointment confirmations and reminders, and follow-ups about your project.

• Message frequency varies based on your inquiry and project activity.
• Message and data rates may apply, depending on your mobile carrier and plan.
• Reply STOP at any time to opt out of further messages. Reply HELP for assistance.
• Consent to receive text messages is not a condition of purchasing any goods or services.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties, except for vendors and service providers acting on our behalf solely to deliver the messages you have consented to receive.

How we share information

We do not sell your personal information. We share it only with: (a) service providers who help us operate our business (such as our customer-relationship platform, communications providers, scheduling, and analytics vendors), bound to use it only on our behalf; (b) our construction partner and its personnel as needed to evaluate and deliver your project; and (c) authorities where required by law.

Cookies and analytics

We use analytics and advertising tools (such as Google Analytics and Google Ads measurement) to understand how visitors find and use our site. You can limit cookies through your browser settings; the site works without them.

Data retention and security

We keep inquiry and project records for as long as needed for the purposes above and as required by law, and we use reasonable administrative and technical safeguards to protect them.

Your choices

You may opt out of text messages by replying STOP, unsubscribe from emails via the link in any message, and request access to or deletion of your information by contacting us using the details below, subject to applicable law.

Children

Our services are directed to adults. We do not knowingly collect information from children under 16.

Changes to this policy

We may update this policy from time to time; the effective date above reflects the latest revision.

Contact us

[Brand] Casitas · Phoenix, Arizona
Phone: (602) 555-0100 (placeholder)
Email: hello@example.com (placeholder)